Torque Tips | Vehicle Warranties

Vehicle Warranties

A warranty guarantees an extended quality companion
Purchasing a vehicle is one of the decisions you make in life that is most intense and expensive. It’s also one of the most exciting and rewarding ones as well. Nothing compares to that first drive of a newly-acquired vehicle. But, as often is the case, you may find yourself in a situation a year or two down the line that your precious vehicle requires some mechanical TLC. Realistically speaking, you don’t necessarily always have the finances on hand to simply fork out large quantities of money from an OEM accredited repair shop. Fortunately, you have a vehicle warranty. That being said, we are discussing some vital things our audience should know about vehicle warranties.

A vehicle warranty is an agreement, a sort of ‘contract’, between the buyer/owner and the dealership. Initially it is a service contract that states what services (in terms or repairing and replacing certain mechanical components) are covered by the dealership ‘under warranty’. It also determines whether the owner of the vehicle will need to pay out of their own pocket for anything. Vehicle warranties are usually only valid for a certain period of time and for a certain number of kilometres travelled after purchase of the vehicle e.g. three years or 80 000 km’s.

It is important to remember that every brand and dealership offer their own coverage, what they will pay to have repaired and replaced on your vehicle, along with the time period and total kilometres driven. Common covered repairs and replacement include mechanical components such as engine, gearbox, advanced sensors, and your audio/ infotainments system.

Basic vehicle warranty:
This is also referred to as a ‘manufacturer’s warranty’. When you buy a vehicle, you will usually receive a ‘manufacturers’ warranty that allows you to have your vehicle serviced by the, or covered for any spontaneous failures in mechanics. A good thing to know is that in most cases, they do not cover battery or tyre replacement.

Extended vehicle warranty:
This is exactly what it says it is - a vehicle warranty also known as an ‘aftermarket’ warranty. It is valid for a longer or ‘extended’ period of time, usually after your ‘basic/manufactures’ warranty. You should also know that usually an extended vehicle warranty covers fewer repairs and replacements than the original/ ‘basic or manufacturers’ warranty.
We advise you to call the dealership where you’ve purchased your vehicle annually to find out whether your vehicle is still under warranty, if this isn’t stipulated on your paperwork. You can call their sales or service department so that they can track your vehicles documents. You will need to provide them with the date of purchase, vehicle model, and current kilometres on your odometer. We sincerely hope that this tip has been insightful and will be beneficial in the, especially if you plan to or have already purchased a vehicle. Your vehicle will need to be serviced eventually, or attended to for mechanical faults, and it is good to know that you can always rely on your accredited and valued dealership for those extra benefits.